FAQs
SANTÉ Aesthetics & Regenerative Medicine
What services does SANTÉ PDX offer?
SANTÉ Aesthetics & Wellness combines medical aesthetics with holistic wellness approaches. Our service offerings include: Medical Aesthetics such as Botox, dermal fillers (Restylane, JUVÉDERM), PDO threads, and Ultherapy. For Body Contouring, we provide Semaglutide for medical weight loss, EMSCULPT, and Kybella treatments. Our Spa & Wellness services feature holistic facials, chemical peels, IV nutrient therapy, and various massage techniques including Swedish and Shiatsu. We also offer specialized health treatments including EMSELLA for intimate health and PRP for hair restoration.Can I use the spa facilities without getting a treatment?
Clients are welcome to enjoy our spa facilities for up to one hour before their scheduled appointment. Our facilities include a hot soaking pool, a UV-light sanitized cool dip pool, a steam room, and a heated pebble beach room with UV light sanitization.What is the cancellation policy?
Our cancellation policy requires 24 hours' notice for individual appointments if you need to reschedule or cancel. For groups of 4 or more people, we require 48 hours' notice. Please be aware that failure to provide adequate notice within these timeframes may result in being charged the full fee for your scheduled treatment.Do we offer payment plans for expensive procedures?
SANTÉ Aesthetics has partnered with Cherry to provide "Treat Now – Pay Later" financing options. Clients can apply in seconds without a hard credit check to establish monthly payment plans that accommodate their financial situation.How long is the spa/grotto access pass for?
The spa and grotto access pass provides one hour of facility usage.Are there membership options available?
SANTÉ offers exclusive membership programs including Wrinkle Reducers & Advanced Skin Care Memberships, as well as Nurture Wellness & Spa Memberships designed for clients seeking regular maintenance treatments and relaxation services.Does SANTÉ PDX ship products?
SANTÉ PDX provides both domestic and international shipping through our online shop. For inquiries regarding product returns or order status, please contact our team at info@santepdx.com.











